CCD Human Factors
Human Error & Reliability
Regardless of how well designed a system may be, or how infallible technology may become, where humans interact with machines and interfaces, there will always be a probability of human error.
Human error is often quoted as a contributing factor to major disasters, and in any high hazard industry or process, the viability of the system, and the case for safety will often rely upon an assessment of the likely contribution of human error to overall system safety.
What do we do?
We have wide experience in the management of safety in high hazard industries, and are able to assess risks both qualitatively and quantitatively using a variety of techniques, that can be matched to meet the specific demands of the environment.
In order to mitigate and reduce the likelihood of error it is essential that errors are classified. By classifying the error (and hence its root cause) we can specify more effective mitigations and have an audit trail for safety related decision making. Our expertise is broken down into the two areas of human error and human violations. We employ a suite of techniques, including HEART and APJ, to quantify predicted error rates.
The benefits of our approach include an early and systematic understanding of the potential for human error allowing those risks to be better managed. We help projects get the right safety approvals. Utlimately our input can reduce the risk of human error and the financial, legal and reputational consequences.